Posted: Sep 12, 2023

Office Assistant

Salary: Hourly
Application Deadline: Oct 31, 2023
Health Services/Care

At Clayton Audiology our mission is to help people connect with others through improved hearing and communication. To ensure our patients get the best care possible, we are seeking a team member who not only believes in our mission but also carries the passion and dedication to bring it to life.

JOB TITLE: Office Assistant

PART-TIME POSITION – 20 hours per week. This position will be held in our office located at 922 NC Hwy 42 W in Clayton; however, there may be occasional off-site events or meetings.

POSITION SUMMARY: The Office Assistant at Clayton Audiology is a vital part of our team. This position entails assisting with various office duties. Working in this role, you will be tasked with helping to keep office operations running smoothly and ensure our practice has all pertinent patient information at time of their visit. Supporting our staff in administrative duties along with providing excellent customer service requires good interpersonal skills as we strive to offer our patients a high standard of quality care.


  • Warmly welcome and greet patients upon arrival
  • Assist with front desk operations including but not limited to answering phones, scheduling appointments, and patient check-ins
  • Assist with office duties, collecting insurance, verifying benefits, claims
  • Exhibit stellar record-keeping, ensuring every patient detail is accurately captured and managed
  • Support office staff with various administrative and marketing tasks
  • Assist with physician marketing and monthly newsletters
  • Proficient in basic computer skills
  • Maintain a positive work environment
  • Demonstrate professional manner when working with patients, team members, other administrators and/or professionals
  • Participate in weekly/monthly staff meetings
  • Adhere to company policies and procedures
  • Be punctual and dress professionally
  • Keep office organized and clean




  • Driven to create a culture of contribution
  • Radiates a positive outlook, confidence, and outgoing nature
  • Mastery in initiating and fostering relationships
  • Acute attention to detail and follow-through
  • Impressive phone etiquette
  • Goal-oriented, with the tenacity to reach set targets
  • Effective problem-solving skills
  • Maintains a professional attitude, refraining from negative behaviors
  • Strong organizational and computer proficiency
  • Demonstrates responsibility, professionalism, and superior communication skills
  • Thrives in a team-oriented environment
  • Eager to continuously learn and enhance skills
  • Enthusiastically participates in tasks that align with our mission


  • High School Education plus at least 2 years of college education
  • Experience as office staff/assistant is preferred


If you are looking for a role that offers a chance to truly make a difference in someone's life, this might be the place for you. Be part of a team that believes in the power of connection and communication, continues to improve processes and systems, and focuses on teamwork and collaboration to bring people together.

Interested candidates, please send your resume to [email protected]  with the subject line "Office Assistant Application - [Your Name]".

We look forward to hearing from you!