Answer the incoming calls and transfer to appropriate extension
Help customers with product selections
Manages all offices and reception areas and looks after visitors including increasing the lighting to ensure the best experience. Keep the office clean (vacuum and dust) , well lit and at a comfortable temperature. Water plants and Stock office supplies as needed.
Maintains printer functionality.
Interacts with management, sales and installation departments to carry out their requests.
Maintain and update Order tracking (Google docs)
Invoice clients via email
Receive customer payments and made bank deposits on Fridays
Maintains weekly marketing mailing schedule as requested by management.
Attends training, company functions, meet and greets and special events when requested
Complete website updates with pictures and accurate company information
Maintain Social media posts and company information on all social media platforms
Follows up on all social media and website correspondence within current business day